De-escalation of the measures taken regarding Covid-19 for tourist services.

What are the main modifications to the protocols for tourist services in the new normality?

- Social distancing of 2.0 meters is eliminated for all spaces. 

- Mandatory use of nasobuco or disposable mask by all customers in common areas is eliminated.

- The filling out of the Client Declaration/vaccination card is eliminated for national tourists, as a sworn declaration of their state of health and of not coming from a risk area and/or in quarantine. 

- The limitation of the Night Centers of the accommodation facilities only for guests is eliminated. 

- Restitution of non-hotel services according to design capacity, guaranteeing compliance with hygiene and protection measures. 

- Promote the use of a nasobuco or disposable mask by vulnerable people and in crowded places where physical distancing is not possible. 

- Eliminate the use of footsteps and the disinfection of luggage. 


What remains in the protocols for tourist services in the new normality?

- Tourism + Hygienic and Safe certification program. 

- Active investigation during the stay of tourists with the presence of doctors, nurses and technicians in hygiene and epidemiology, 24 hours a day. 

- Daily remote measurement of body temperature at customer entrances. 

- Visitors should not enter the facility or use its services if they have symptoms consistent with COVID-19. 

- Mandatory hand disinfection with 0.1% hypochlorite or 70% hydroalcoholic solution, surfaces: with 0.5% hypochlorite or 70% hydroalcoholic solution.


We love cuba contigo

That is why we offer you hotels throughout the island so you can enjoy it your way. Live the vibrant Old Havana, enjoy the exuberant nature of Topes de Collantes, relax on a paradisiacal beach in one of our Keys or learn about the rich history of eastern Cuba. The journey begins now ...